I Bet It’s Dying From Stupid Owneritis
(I used to work at this cellphone carrier like Vodafone or Cingular and people usually messed up who they were talking to.)
Me: “Good evening, who am I talking to?”
Customer: “Please, call an ambulance!”
Me: “I’m sorry, ma’am. We can’t make outgoing calls here. Not even for an ambulance. Please hang up and make the call.”
Customer: “You don’t understand. I need an ambulance NOW!”
Me: “I understand. But we can’t call it for you!”
Customer: “Please help me! My cat is dying!”
Me: “Your… what?”
Customer: “My cat! He’s lying on the floor and making weird noises. He’s dying, I need an ambulance.”
(I was never sure if this was a prank call cause the lady sounded pretty serious.)
Me: “Well, ma’am, you really will have to call the vet yourself.”
Customer: “No! I need an ambulance. You can’t refuse to help me like this. I’ll sue you!”
Me: “…for what?”
Customer: “For neglecting help to someone in need! You could have called an ambulance already!”
Me: “You could too if you had just hung up and called somebody yourself, ma’am!”
Customer: “Fine, but if my cat dies, I’ll call you back!” *click*
This story is part of our Even-Crazier-Pet-Owners roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
