Human Interaction Is For Slackers

Me: “Thanks for calling [Bank]. How can I help you?”

Customer: “Hi, I need my balance.”

Me: “Sure, do you have your account number?”

Customer: “Don’t you have a phone number I can call where I don’t have to talk to a live person?”

Me: “Yes, we do, but I’d be more than happy to check that balance for you.”

Customer: “No, I’ll just take that other number.”

Me: “Okay, it’s [phone number].”

Customer: “Thanks! Now, I don’t need to talk to a live person!”