How To Win The War Against Telemarketers, Part 5

| Working | April 14, 2014

(I’m the general manager at a gas station. We’ve always had problems with scammers trying to activate gift cards over the phone, but lately they’ve gotten a lot more annoying. I’m working with a new hire when I answer the phone. We’re both fluent in sign language.)

Me: “Hello, this is [Store]. How can I help you today?”

Caller: “Hi, I’m from [Company] customer support. We’ve received an automatic error report from your location, and I’m calling to confirm. Did you recently have trouble activating a gift card?”

Me: *signs* “It’s a scammer.” *out loud* “No, not that I’ve been aware of.”

Caller: “Hmm, that’s odd. Can you please ring up a gift card and check the activation code?”

New Hire: *signs* “Can I mess with him? Pretty please?”

Me: *signs* “Sure.” *out loud* “Here, let me get my manager.” *passes the phone*

New Hire: “‘Dirty Dan’s House of Hookers,’ you got the dough and we got the blow! How can I help you today?

Caller: *hangs up*

(He’s a keeper!)

 

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