How To Turn Your XBox Into An Ex-Box

I am a manager at a local video game store when the Xbox 360 “red ring of death” is being well documented. A customer brings his Xbox in.

Customer: “It happened again! This is my second Xbox that failed!”

I get him a replacement — he paid his warranty, and this second Xbox was less than a month old — and send him on his way. However, on the third return only a couple of weeks later, I have to ask some questions.

Me: “Sir, are you laying it flat?”

Customer: “Yes!”

Me: “Is it in an enclosed entertainment center?”

Customer: “No! It’s in the middle of the floor.”

Me: “Do you have carpeted floors?”

Customer: “No! Hardwood! But I do put the Xbox on a pillow so that the vibrations in the floor don’t affect it.” 

Me: “I think I know what’s been happening to your Xboxes, sir.”