How To Turn The Financial World Upside Down

A customer has called us to get help with paying for their order. My coworker is helping them. The customer then has to enter their card number and security number, but they have problems finding the security number.

Coworker: “Could you please turn your card over? It should be there.”

It’s quiet for a while.

Customer: “Oh, no. Now everything is upside-down!”