How To Rock The Boat
(I work at a hotel where some of the rooms overlook the lake. I get a customer checked in and give him a key to a room overlooking the lake, but he comes back to the front desk after five minutes.)
Customer: “This is unacceptable!”
Me: “Is there a problem, sir?”
Customer: “I went down there, and there is room 144, then 146, there is no 145!”
Me: “Sir, it’s on the other side of the hotel. You have to go through the hallway.”
Customer: “So I have to walk through someone else’s room?”
Me: “No, this room is on the lake side of the hotel.”
Customer: “The lake side? Well, how do I get there? I don’t have a boat!”
This story is part of our lost customer roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
