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How To Mismanage The Situation, Part 2

, | Working | July 12, 2017

(I’m in a very well-known fast food chicken restaurant. As I’ve approached the counter to order, a line has quickly formed behind me, so the lone cashier calls for help, all the while apologising to those of us in line.)

Cashier: “[Manager], can you please come and help me?”

(A minute or so passes.)

Cashier: “[Manager], please help!”

(Finally, the manager slowly and begrudgingly comes to the counter.)

Me: “Can I please order [Item #1] with [Drink], to take away?”

Manager: “Sure. What drink?”

Me: *repeats* “[Drink].”

Manager: “Having here?”

Me: “No, take away, please.”

Manager: “Okay, no worries. So that’s [completely wrong, not even close, Item #2]. That’ll be $10.95, thanks.”

Me: “Oh, no, sorry. I actually ordered [Item #1].”

Manager: *stares blankly* “What’s that?”

Me: *points to menu board*

Manager: *huffs and eventually finds the right item on the register* “Okay, that’s [Item #1]. What drink do you want?”

Me: “…[Drink]?”

Manager: “Having it here?”

Me: *mental face-palm*

 

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