How To Fell His Yell
(I work for a large national mobile company. Road works cut our fibre cable and the network goes down. One gentleman keeps coming in and terrorising my staff.)
Customer: “You broke the network. I demand to be back up and running, now.”
Me: “Sir, I understand the frustration. Unfortunately we all have to wait until the cable is fixed; there isn’t any way around it.”
Customer: “Why did you cut the cable?”
Me: “Sir, I didn’t cut the cable. The road workers did.”
Customer: *all red faced and angry* “All you people are the same, useless! Why don’t you go out there and help them?!”
Me: *fed up* “Because then there wouldn’t be anyone here for you to yell at.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
