How To Eliminate A Customer’s Baggage
Grocery Store | Right
| March 9, 2017
(I work for a company that is known for having amazing customer service. However, we’re allowed to joke around with regulars. The regular in question is a large imposing man in his late 40s and I’m a small 20-year-old girl.)
Me: “Would you like a bag?”
Regular: *sarcastically* “No, I’m going to put all of my shopping into my pockets.”
Me: *deadpan* “Well, okay then.”
(I put the bags away and starts scanning things through without breaking eye contact.)
Regular: *looks away sheepishly* “Maybe I do need a bag…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
