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How To Eliminate A Customer’s Baggage

| Right | March 9, 2017

(I work for a company that is known for having amazing customer service. However, we’re allowed to joke around with regulars. The regular in question is a large imposing man in his late 40s and I’m a small 20-year-old girl.)

Me: “Would you like a bag?”

Regular: *sarcastically* “No, I’m going to put all of my shopping into my pockets.”

Me: *deadpan* “Well, okay then.”

(I put the bags away and starts scanning things through without breaking eye contact.)

Regular: *looks away sheepishly* “Maybe I do need a bag…”

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