How To Cut Through The Complaints
Caller: “I just got a pizza from you and I need to complain; you didn’t cut the pizza all the way! What are you going to offer me for compensation?”
Manager: “We’ll send someone out straight away, ma’am.”
She was not happy when I turned up with just a pizza cutter!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
