How Much Jam Did Someone Stuff Down There?

(One of the offices I assist remotely is allergic to doing troubleshooting that requires any amount of effort on their part, preferring to just replace everything any time there’s a problem, and charge it to the company. This is my favorite ticket from these guys:)

Ticket: “The printer downstairs in the south wing has a paper jam. I believe the best course of action would be to replace the printer.”