How Many TIMES Do I Have To Tell You?

, , , , , | Right | August 26, 2019

(I work as a cashier. Sometimes, if people have more than one of the same item, they will only put one up on the belt, and I can change the quantity manually. This customer has seven juice containers but only gives me one to scan.)

Customer: “And times this by six.”

(I look in her cart and see that she has a total of seven items.)

Me: “You actually have seven of these.”

Customer: “No, I said times it by six.”

Me: “But you have seven. Or did you want to put one back and only buy six?”

Customer: “I don’t think you understand. I said times it by six!”

Me: “Okay…”

(I scan the item, change it to six, and put it behind me with the items to go back on the shelf.)

Customer: “What are you doing? I want them all!”

Me: “You said you only wanted six.”

Customer: “No, I said times it by six. You don’t even understand what I’m saying! I want all of them!”

Me: “So, you do want all seven of them?”

Customer: “Oh, my God, this is ridiculous. Listen to me. You scan that item, and you times it by six!

Me: “But you have seven of them. If you want all seven, then I have to charge you for seven.”

Customer: “Have you been listening to me at all? You times it by six; this isn’t complicated.”

(The customer has been sighing and rolling her eyes at me the whole time, like she can’t believe my stupidity. I decide to stop trying to explain it to her, scan the seventh item, and put it in her bag. She looks confusedly at the screen showing her order for about two minutes, making me worry that she’s going to yell at me for charging her for seven, before finally paying.)

Customer: “My God! Just ridiculous!”

(She stormed out in a huff, leaving me to wonder when counting to seven became so difficult.)

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