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How Is My Excuse? Call 1-800-NOT-ALWAYS-RIGHT

, , | Right | March 27, 2009

Me: *on the phone* “Hi, thanks for calling [Company]. Can I help you?”

Caller: “Yes, I have a complaint about your delivery driver. He was driving too slow, and in the carpool lane.”

Me: “How fast was he going?”

Caller: “60 miles per hour.”

Me: “Well, sir, that is the speed limit. Was he by himself in the carpool lane?”

Caller: “No, there were two people.”

Me: “So, let me see if I understand. Your complaint is that my delivery driver was following the law?”

Caller: “Yes, and I want him fired, or at least reprimanded. He made me late for work!”

Me: “…”


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