How Is My Excuse? Call 1-800-NOT-ALWAYS-RIGHT
Me: *on the phone* “Hi, thanks for calling [Company]. Can I help you?”
Caller: “Yes, I have a complaint about your delivery driver. He was driving too slow, and in the carpool lane.”
Me: “How fast was he going?”
Caller: “60 miles per hour.”
Me: “Well, sir, that is the speed limit. Was he by himself in the carpool lane?”
Caller: “No, there were two people.”
Me: “So, let me see if I understand. Your complaint is that my delivery driver was following the law?”
Caller: “Yes, and I want him fired, or at least reprimanded. He made me late for work!”
Me: “…”
Did you find this story on our Delivery Driver roundup?
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
