How Dare You Talk To Other Human Beings?!  

, , , | Right | September 27, 2019

(I am working the customer service desk at a large retailer. A customer comes to the desk while I am on the phone with another customer, slams an Xbox game on the counter, and starts talking immediately.)

Customer #1: “This game doesn’t work!”

Me: *covering the phone* “Just a moment, ma’am. Thank you for your patience.”

(Two more customers get in line.)

Customer #1: “Don’t tell me to wait!”

Me: *holds up one finger* “I’m sorry, I’ll be right with you.”

Customer #1: “You’ll be with me now!

Me: *holds up one finger again* “Just a moment.” *turns my back to her and takes a deep breath*

Customer #1: “DO NOT TURN YOUR BACK TO ME, B****!”

Me: *finally done with the phone* “I apologize for your wait. How can I help you?”

Customer #1:You can get me your manager!

Me: “Okay.” *calls manager* “She’ll be over shortly. Anything else I can do for you?”

Customer #1: “No!”

Me: “Okay. Next?”

([Customer #2] comes up.)

Customer #1: “What the f*** are you doing?!”

Me: “You said I can’t help you anymore.”

Customer #1: “I’ll have your job you f****** b****!”

Me: “Management will be up shortly, ma’am.”

Customer #1: “First you ignore me, then you shove me off? F*** this store and f*** you!”

Customer #2: “How about you take that tampon out of your a** and wait like a decent human being?”

Customer #1: “I will never be back!” *storms off*

Customer #2: “Thank God!”

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