How Can I Frame This Differently?

, , , , , | Right | March 19, 2020

Customer: “Can I take a frame out of the box to see what size it is?”

Me: “No, but I can find out the size for you.”

(I do a quick examination of the box.)

Me: “The size is 8×11.”

Customer: “There’s no way that’s 8×11.”

(She then opens the box! My coworker’s jaw and mine both hit the floor.)

Customer: “I know you said I couldn’t open it but I have to verify the size.” 

(Once she had “verified the size,” she then began trying to stuff the frame back into the box. It wouldn’t fit. She began to get frustrated and grabbed another box and asked to purchase it. I started off the ringing process, and while she wasn’t looking, I wrapped the opened box and frame and slipped it into her bag without her noticing. It was my small revenge for the lady who couldn’t care less about what I had to say.)

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