Hotel On Recruitment Drive For Telepaths

(What was supposed to be a slow, peaceful night shift has turned hellish. A woman is assaulted in our elevator, and as the police are wrapping that up, two women run in frantically because their friend who is staying with us is trying to commit suicide in her room. By the end of the night I’m exhausted from dealing with police and EMS, and I just want to go home. This is the first call I get when people start waking up in the morning:)

Me: “Guest Services. [My Name] speaking; how can I help you?”

Guest: “What are your breakfast hours?”

Me: “[Times].”

Guest: “Okay… also, I have just, um… a ‘comment.'”

Me: *already knowing she really means “complaint”* “Oh?”

Guest: “Yes, well, when I got to my room last night, there was only one washcloth, and we needed two.”

(I can’t even respond for a second, as I would have been so beyond caring about even a legitimate complaint, never mind one this inane.)

Me: “Well, I’m sorry about that. Do you want me to have someone bring you another?”

Guest: “Well, we don’t need it now. We needed it last night. I just thought there ought to have been two when we got here.”

(There is an expectant pause. I will give discounts for a lot of things, but being too dumb to call and ask for a washcloth when you need one is not one of them.)

Me: “Well, I’m sorry about that, ma’am. Let me know if there’s anything else I can do for you today; have a good morning!” *click*

(At least when I repeated the interaction to my manager, I got to hear her response: “Well, if you needed it so badly, you should have called and asked for it, you dumb b****.”)