A Hot Slice Of Stupid
(I’ve been doing my job for a long time, and have had dozens of versions of this conversation. [Customer #1] storms back into the store a few minutes after getting his pizza.)
Customer #1: “Why does my pizza only have eight slices?”
Me: “Because that’s how we cut them?”
Customer #1: *gesturing to [Customer #2], who ordered after him* “Why did you tell her that a medium has eight? Why does my large pizza have eight?”
Me: “We cut both pizzas the same way.”
Customer #1: “But what’s the difference, then?”
Me: “They’re different sizes. The large is more pizza. We only cut them the same way.”
(He looks at me like he knows I am trying to swindle him but he can’t quite figure out how, and leaves.)
Customer #2: “Does that happen often?”
Me: “More than you’d think.”
Question of the Week
Have you ever served a bad customer who got what they deserved?