Hopi-ng For Them To Leave
(It’s first thing in the morning at the Visitor Center and I’m working behind the counter, sending out some emails. A couple with two middle-school-aged kids comes in and starts looking at brochures. The wife picks up a map that tells some of the history of Arizona and opens it up — I assume, as my back is turned to her while she is doing this. The woman gets angry and chucks the map at the back of my head.)
Woman: “This is a horrible map; it doesn’t even show Hopi! It only shows Navajo Nation. I bet the Navajo love that!”
Me: “I’m sorry. We don’t have any control over what is printed on the free maps.”
Woman: “I would complain to the publishers! They don’t have Hopi on this map!”
(My coworker and I look at each other, eyebrows raised.)
Me: “I’m sorry that map isn’t what you want; here’s a free map of Arizona that has all of the reservations on it.” *hands woman the map*
(After she left, we looked at the map in question. The counties were shown on the map, and none of the reservations. “Navajo” in this case was referring to a county.)
This story is part of our Native-American roundup.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?
