Thanks For The Memory

, | Scotland, UK | Hopeless | April 21, 2016

(I am at the ending of a transaction for a difficult customer, who has her grandson with her.)

Me: “That’s [amount], please.”

Customer: *hands over cash*

Me: “That’s your change; thanks, and have a good day.”

Customer’s Grandson: “Thank you, lady.”

Customer: “Come on now.”

Customer’s Grandson: “But you didn’t say thank you. YOU DIDN’T SAY THANK YOU TO THE LADY!”

(I am so glad that kid came in; he made my day!)

Home Is Where The Heartfelt Is

, , , , | | Hopeless | April 21, 2016

(My immediate family has, at this point in the story, been basically homeless for about a year due to financial reasons. With both parents working full time and two school-age children, they are only barely getting by in a one-room hotel. My cat and I are staying with friends and splitting my paycheck between my parents and my rent. So, saving money is completely out of the question, and no place will rent to them because they were evicted from their last home. After a year of living this way and many, many rejections when they try to find a place, we are all pretty much losing hope. Randomly, on the Internet, we come across a neat little house. We give the guy a call, and agree to take a look at the house. When we get there, this happens.)

Landlord: “So, here’s the house! It’s a four bedroom place, a bit older, but wonderful location. Large yard, great for the little ones, and we just upgraded the master bedroom!”

Dad: *in awe* “This… this is perfect! I love the location, and the house is so big! It’s amazing!”

Landlord: “Great! I’ll just have you fill out this application and I’ll need the first month’s rent and the down payment if your references check out!”

Dad: *sighs regretfully* “Sir, the thing is, I have no references. I need to be honest right now instead of later. We were evicted from our last home, been living in a hotel for the last year because no one will give us a chance, even though we are paying [ridiculously high amount] monthly as it is just to live there! But if you give us a chance, I swear to you I’ll pay the rent over my own food if I have to.”

Landlord: *pauses thoughtfully, for just a bit too long* “Y’know what? Forget the application. Forget the down payment. Pay me the first month’s rent and turn on the electricity by the end of the month, and the house is yours. When I was a young man, I lived behind dumpsters and begged for food until someone decided that I was worth taking a chance on. No one deserves to be homeless just because nobody will give them a chance. Come by my office tomorrow to sign the papers. Heck, start moving in today if you’d like! You need to get out of that hotel. You can take as long as you need to continue looking at the house.”

(My dad stood there in shock as the landlord handed him a KEY and walked out. The next day he went to go sign the papers and the rent agreement mentioned no pets allowed, which my littlest sibling caught sight of.)

Little Sibling: “No pets?! What about kitty!”

Landlord: “You have a cat? What’s his name?”

Dad: “[Cat], but if it’s going to be a problem, he’s already staying with friends…”

Landlord: *grabs a pen and starts writing on the lease* “Five people… and [Cat]. There — now he’s a part of the family!”

(We moved in by month’s end and have been living there for a really long time now. Seriously, the most amazing landlord, and person, I’ve ever met, and a wonderful, wonderful lesson in paying it forward, one which I very much try to live up to. Thank you so much, sir, for giving us a chance when no one else would!)

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From A Fail To A Win

, , | Cullowhee, NC, USA | Hopeless | April 20, 2016

(I’ve already been having a bad day with ‘aunt flo’ coming to visit, so I’m ready to burst into tears at any moment. This is the day my math professor hands us back our test that we had taken at the end of last week. This is a test I thought I had done actually really well, but that is not the case; I get it back and it’s an ‘F.’)

Me: *trying my best not to burst into tears*

Professor: “Hey, [My Name], what’s wrong?”

(I show him my test and already I’m starting to cry.)

Professor: “Oh, right… You thought you did really well, right? Come on to my office. We’ll talk about this.”

(We go to his office, and I’m already crying my eyes out, barely able to talk but he goes over the stuff with me and we realize I just made simple mistakes and switched some stuff around. Otherwise, he says, it would have been a good grade.)

Professor: “Hey! There we go! It was all just some simple mistakes; here, let me mark them for you, and this way you can have this on the retake!”

Me: *barely able to get out a thank you*

(He let me stay there in his office and helped me to calm down, and offered to help me more on the tests. Thank you so much, sir. Math is NOT my best subject but you actually took the time to help me with it.)

Sweet Little Gesture

| Calgary, AB, Canada | Hopeless | April 20, 2016

(I’ve been working in IT for over six years and it can be a really stressful job. I am having a particularly bad day and am a bit vocal about it. I share an office with another person; he is out that day but the door is still open. About an hour later a woman comes by my office.)

Woman: “Excuse me, were you the one having a bad day today?”

Me: *sheepish* “Yes… sorry.”

Woman: “No, that’s okay. I just wanted to make your day a bit better.”

(She places a few candies on my desk but the simple gesture is enough to nearly push me to tears.)

Me: “Thank you so much… You don’t know how much that means.”

Woman: “You’re welcome. I hope your day gets better!”

(It did.)

Hold A Door Open, And Another One Opens

, , , | Norman, OK, USA | Hopeless | April 20, 2016

(I had major surgery as a child that has left me with fairly significant arthritis. I am in my early thirties, but during the winter, especially when we have damp weather, I am often left hobbling around like someone three times my age. On this particular day I badly need to do dishes and realize I am completely out of dish detergent. I live right next to a convenience store, and so I walk over to purchase some. It is December and there is ice on the ground, so I am not only stooped over and hobbling, but walking very slowly and cautiously. A young man of about 18 sees me crossing the parking lot and reaches the door before I do. He stands holding the door for nearly a full minute before I reach it.)

Me: *almost in tears because I was having such a crummy day and I can’t believe he has waited for me* “Thank you so much. That was unbelievably kind!”

Man: *smiles* “No problem! It looked like you have a little ‘hitch in your gettalong’ today and could use some help!”

(I smile in agreement and go to find my detergent. When I get to the cashier, I am behind the young man again. He is speaking to the cashier and sounds distressed.)

Man: “Are you sure? My paycheck was supposed to go in last night.”

Cashier: “I’m sorry; it’s saying it’s declined. Maybe you should call your bank?”

(I peek around and notice that he has a few cheap frozen pizzas and a few drinks. Being in a college town, I surmise that these are probably his meals for the week and having his card decline means he won’t be able to eat. I am fumbling for my credit card when he starts to walk away, shoulders slumped. I ask the cashier to put his items on my card. She asks if I’m sure, and when I nod vigorously, she calls out to the young man to stop him. He walks back, looking understandably suspicious.)

Me: “Please wait a moment. She’s running my card for your items and my detergent.”

Man: *now looking like HE might cry* “Are you serious? I’ll pay you back; I promise.”

Me: “Don’t worry about paying me back. You were so nice to hold the door for me, and you didn’t say a single thing about how I look all bent over. Please accept these as my ‘thank you!'”

(The cashier had finished bagging his things and handed them to him. He thanked me again and left, looking like a weight has been lifted. To be honest, I think it made me just as happy to do it as it made him.)

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