Hopefully They Didn’t Fly, Because Someone’s Walking Home
Me: “Good morning, ma’am. How may I help you?”
Hotel Guest: “I was charged for two movies last night that I did not watch.”
Me: “I’m sorry, ma’am, but unfortunately I can not adjust these movies off. They were completely viewed from beginning to end–both movies.”
Hotel Guest: “That’s absurd, there’s no way I saw those movies last night. I was asleep. What are the movies that were watched?”
Me: “They’re adult movies, ma’am…”
Hotel Guest: *enraged* “I DID NOT WATCH ANY DIRTY MOVIES!”
Me: “Is there someone else in your room that may have ordered them?”
Hotel Guest: “It’s just me and my boyfriend…”
Me: *tight smile*
Hotel Guest: “Oh. My. God. He ordered p*rn. We’re at a romantic getaway and he orders p*rn! I’m going to kill him!”
Question of the Week
Have you ever served a bad customer who got what they deserved?