Honesty Is The Best Return Policy
(A hotel guest called down for seven extra towels night before. I see her leaving the hotel with beach towels and several of ours stuffed in between.)
Me: “Ma’am… excuse me, ma’am! I think you’ve mistakenly grabbed a few of our towels by mistake.”
Customer: “No, I haven’t!”
Me: “Yes, ma’am, you have. I can see a few with our emblem on them.”
Customer: “Oh, no! Those are from last time we were here!”
Me: “Oh… well it was very thoughtful of you to come all this way to return them!”
(Defeated, she hands me the towels.)
Customer: “It’s not like you don’t have any extras!”
This story is part of our Perfect Comebacks roundup!
Read the next Perfect Comeback story!
Read the Perfect Comeback roundup!