Honesty Begins At Home(owner)

(My store has a price for contractors and a higher price for regular homeowners. We’ve tried various ways to subtly ask if a caller is a contractor, so we don’t lose their business by automatically giving out the higher homeowner price, but the subtle ways haven’t worked well. This caller has already been borderline rude before this exchange.)

Caller: “Yeah, how much is your [Product]?”

Me: “Sir, are you a contractor or a homeowner?”

Caller: *snottily* “Well, which answer is gonna get me a better price?”

Me: “The one where you’re a contractor and can PROVE it.”

Caller: “D*** it, fine. I’m just a homeowner.”