Honesty Against The Best Policies

(We have a five-item max policy for our changing rooms. One lady walks out with arms full of stuff, then goes back for more.)

Me: “Excuse me, it’s only five items in the changing rooms.”

Customer: “Well, it’s never been that before.”

Me: “Actually, we’ve been enforcing it for the last 18 months. See, there’s a sign.” *points at a sign on the wall*

Customer: “I don’t actually read signs.”

Me: “Well, at least you’ll know for next time.”

Customer: “Oh, I won’t read it next time, either.”

This story is part of the Customers-Ignoring-Signs roundup!

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