Homo Sapiens Are People, Too
Customer: “I need a book on homosexuals?”
Me: “Fiction or nonfiction?”
Customer: “Probably nonfiction, although I don’t really know. My son wants something to school his eight-year-olds on how homosexuals evolved.”
Me: “Umm, I think you might mean ‘homo sapiens’?”
Customer: “What’s the difference?”
Me: “Homosexual is gay and lesbian, while homo sapiens is the human species.”
Customer: *blank stare*
Me: “Why don’t I pick something out, and if he doesn’t think it’s right he can return it within 28 days?”
(I picked a book and she purchased it. A week later we got a call from her son thanking me for putting her right, as apparently, every bookstore she had been in prior to mine had laughed her out of the door for confusing the two terms.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
