Holly-Would You Happen To Know?

I am working tech support at a cable company back in the day.

Caller: “What’s the name of that Adam Sandler movie that was on TV last night?”

Me: “I don’t know. I work in technical support. You’ve come through to the technical support line.”

Caller: “Yes, and I technically need support! What was the movie?”

Me: *Naively thinking I can quickly help* “What channel was it on?”

Caller: “I don’t know.”

Me: “What time?”

Caller: “I don’t know.”

Me: “Okay… what was it about? Who else was in it?”

Caller: “It was with him and a girl.”

Me: “That’s not a lot to go on.”

Caller: “Oh, also while I have you, who was Julia Robert’s third husband?”

Me: “I can’t help you with any of these. Please call back if you have a technical support question.”

Caller: “Y’all Hollywood, aren’t you?”

Me: “No… this is technical support for [Cable Company].”

Caller: “Yeah, but aren’t y’all all in Hollywood? Go get somebody who knows.”

I explained one more time and then politely hung up. I told my manager about the call, and he wasn’t surprised. Apparently, a lot of callers think the movies shown on the cable channel are made right next door to the call center. Crazy.