Hold My Hand 101

, | OR, USA | Learning | March 27, 2013

Me: “Hi, what can I help you find today?”

Student: “I need a book for my class.”

Me: “Okay, do you know the course number?”

Student: “No.”

Me: “Do you know who your professor is?”

Student: “No.”

Me: “Do you know what department the class is in?”

Student: “No.”

Me: “Do you know the name of the book? Or the author?”

Student: “No.”

Me: “Okay… do you know anything at all about what you’re looking for? Do you know what the book looks like?”

Student: “No.”

Me: “Well, I don’t think there’s anything else I can do to help you.”

Student: *heavy sigh* “FINE.” *eye roll* “I guess I’ll go find my syllabus and come back.”

(Believe it or not, this kind of interaction happens ALL the time!)

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