Hitting The Sauce Of Your Profits

(I’m serving in the drive-thru. We currently have a very popular deal on a large amount of chicken nuggets. The nuggets come with four dipping sauces. Any additional sauces cost 50 cents each. The customer has ordered the nugget deal and two large meals, with his total coming to over $40. This happens as I’m handing out his order.)

Customer: “Can I get two extra sauces?”

Me: “Sure, they’re 50 cents each.”

Customer: “I’ve just spent over $40!”

Me: “I’m sorry, but the sauces cost us money, too. We can’t afford to give them away for free.”

Customer: *angrily* “I’ve just spent over $40! You’re still making a profit. I shouldn’t have to pay!”

(The customer angrily handed over some money for the extra sauce. While I was still trying to key it into the register and grab his sauce and change, he drove off, leaving me with double the amount he owed, and without his sauce. So, after making such a fuss over a miniscule amount of money, he paid double, and left without his sauce. Thanks for the tip!)