His Walking Issues Are Just “Visiting”

I work in a company with two offices: a visitor office and an administration office. We are not supposed to help clients in our administration office, but we can decide otherwise if we think it’s the best thing to do.

In the past, I helped a man who was walking with difficulty, but I told him he had to go to the visitor office next time. I made it very clear that this was an exception and I wouldn’t be able to help him next time.

Months later, the man returns. He walks with difficulty once more, very slowly and needing to lean on everything he comes across.

Client: “I need a copy of [document].”

Me: “I’m sorry, sir, but I can’t give you that. You need to go to the visitor office.”

Client: “But I need this document.”

Me: “I know, but you can pick it up at the visitor office or call customer service. I told you this last time.”

Client: “But you can use your computer.”

Me: “No, sir, I can’t. I told you last time that I can get fired over this. Please go to the visitor office.”

The client shuffles on, but strangely enough, he goes to the side of my desk and leers into the space behind our glass door. I have a feeling he wants to bolt for it as soon as it opens. I know he’s slow, but I just have an eerie feeling. 

Me: “Sir, please go to our visitor office. Or call our customer service; here is the number.”

The client finally shuffled to the exit. What he didn’t know is that we have cameras there. He suddenly stood up straight, took big passes to his bike, jumped on top of it, and left the premises. 

A miraculous recovery!