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His Sexism Is Making Him Deaf

, , , , | Right | August 2, 2021

I work as a tech support rep. I am one of the more tenured people at this center, and other reps often come to me for help. I know what I am doing, but I have the unfortunate affliction of being female.

Me: “Your ticket has been closed. Your issue is a known issue. There is no estimated time of resolution, but we have enough reports that this is regarded as an ongoing issue and our backend teams will continue to work on it.”

Customer: “Okay, but I’d like to hear it from a tech.”

Me: “Sir, I am a tech.”

Customer: “Yes, but I want to hear it from a tech.”

Me: “Sir, I am a tech support representative. You are speaking to a tech.”

Customer: “Well, I just want to hear it from a tech.”

Me: “I. AM. A. TECH. You want to speak to a tech, and you are currently speaking to a tech, which is me.”

Customer: “I just want to hear it from a tech!”

Me: *Giving up* “Fine. I’ll have someone call you.”

I turn to a male coworker.

Me: “[Coworker], can you call this guy? I don’t want to make it sound like I’m being a drama queen, but he wants to hear it from a male. He keeps asking for a tech and refuses to believe I am one.”


Coworker: “Yeah, you were right. He was sexist.”

There’s no funny ending, no comeuppance. It’s just another story about the often-infuriating experience of someone assuming I don’t know anything because I’m a woman.

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