His Negligence Is Bananas
I’m allergic to banana, which is a common thickener in a lot of cold, blended drinks. I happen to frequent an ice cream shop that also makes smoothies. I love one smoothie in particular, but I hate ordering it.
Employee: “Good afternoon! What can I get for you?”
Me: “Can I get a large Sunrise Smoothie, please? Also, I’m allergic to bananas, so I need the blender cup washed before you make it.”
The employee nods and picks up a blender cup from the storage sink with running water where they store the cups between customers to rinse them out. I think he’s about to go wash it in the larger sink with soap, but he just dries it off with a clean towel and heads toward the blending station.
Me: “Excuse me, I really need that washed with soap, not just rinsed off. You use fresh banana in all your smoothies except the Sunrise, and I can not have banana.”
Employee: “It’s all good. This one’s been sitting in the rinser for like, half an hour. “
Me: “It’s really not okay. I don’t want to go to the emergency room today. Either wash the blender or cancel my order.”
He just stood there looking like I was an idiot, so I left. I never went back to that location, and I haven’t had a smoothie since. What is it with people and thinking they know your body better than you?
Question of the Week
Have you ever served a bad customer who got what they deserved?