His Expertise Is A Work Of Fiction
I work at a large chain bookstore.
Customer: “Excuse me, I’m looking for the book Island.”
Me: “Island by…?”
I’m silently thinking he’s a dumba** because there’re a million books with the word “island” in their titles.
Customer: “Aldous Huxley, obviously.”
He rolls his eyes. I just nod and smile and look for said book in our system.
Me: “Okay, we might have one copy. Give me one moment to look for it.”
I walk off to find it and the customer proceeds to follow me.
Customer: “Yeah, he’s an awesome sci-fi writer. One of the best. If you can just show me where that section is, I know I can find it faster than you.”
Me: “Oh, REALLY?”
I fake looking impressed. The customer looks smug
Customer: “Yeah.”
Me: “Okay.”
I walk over to general fiction and find the book and hand it to him.
Me: “Here you go.”
The customer looks shocked.
Customer: “Oh, it’s in fiction.”
Me: “Yeah.”
Customer: *Looking hurt* “It should be in sci-fi.”
Me: “Yeah, I mean what does [Bookstore Chain] know about books, anyway?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.