His Drink Is Not Refreshing
Me: “Afternoon, sir. How can I help you today?”
Customer: “Umm, yes… I’d like a drink.”
Me: “Certainly, sir, what can I get for you? Alcoholic or non?”
Customer: “Do you sell green tea with lemon in a bottle?”
Me: “Afraid we don’t, sir. I can suggest [Newsagents] just next door as they may sell it, but I’m not sure.”
Customer: “Uh, okay.”
(Ten minutes later, the same customer returns:)
Customer: “Do you sell green tea with lemon in a bottle yet?”
Me: “Sorry, sir, we still don’t carry that. I can make you a hot green tea and lemon?”
Customer: “No, thanks. I’ll keep my options open.”
Me: “Okay… Bye.”
(He came back twice more with the same request all within the hour!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
