His Behavior Was Below The Branded Belt

(I get a call from the customer service desk telling me that there is a customer coming back from the service desk to men’s belts, so I go to meet the customer. He has a broken belt in his hand.)

Customer: “I need to find a belt like this. I can’t believe this! They treated me like some kind of thief! I know the manager! I can’t believe this!”

(He then looks at a few belts that are similar to the belt that he has, but they are a different brand. I take a look at the belt so I can see what brand it is. The logo looks a bit like the [Brand] logo.)

Me: “Sir? What brand is this?”

Customer: “[Brand].”

Me: “We don’t carry [Brand] here. I would try [Department Store].”

Customer: “You don’t carry [Brand]?”

Me: “No, sir.”

Customer: “Are you sure?”

Me: “Yes, sir, we don’t carry this brand. I believe [Department Store] does.”

Customer: “I knew I got it somewhere in this town. I guess I have to go back up to the service desk and apologize.”