High Octane, Low Comprehension
I work at a gas station. All our pumps are labeled, colour-coded, and have stickers above each nozzle displaying fuel type and name.
Customer: “Hi, do you guys have petrol?”
Me: “Uh… yes?”
Customer: “Which one is your guy’s 91?”
Me: “I… don’t understand. Our 91 is the same as everyone else’s.”
Customer: “Yeah, but which one is it?”
My brain is hard resetting out of confusion at this point, and I just blurt out. “The 91 nozzle”.
Customer: “Lot of help you are…”
This conversation repeated with my coworker, with a few not-so-subtle insults thrown my way. My brain clicks, and I say:
Me: “Wait… are you asking which is the 91 unleaded?”
Customer: “Yes! I’m speaking English, aren’t I?”
Me: “The numbers on each pump indicate the fuel type. The denominator doesn’t change by station. It changes by fuel type. So, our 91 is the same as the 91 up the road.”
Customer: “See? Was that so d*** hard? Twenty on pump five and I’m not coming back!”
Me: “Lucky me.”
She shot me a glare and left.
