He’s Not Your Exchange Mate
I’m dealing blackjack on a table quite close to the cashier when a customer comes up to me and throws US currency on the table.
Customer: “I’ll get that all in $100 chips, thanks.”
Me: “Sorry, sir, I can’t change that currency for you on the table, but if you take it to the cashier they can exchange it for you.”
Customer: “It’s money, though.”
Me: “Yes, sir, but not Australian currency, and I’m afraid I can’t exchange it for you, but if you take it—”
Customer: “The exchange is about ninety cents US to your dollar.”
Me: “I can’t just guess the exchange rate, sir.”
Customer: “It’s like you don’t even know how money works!”
The customer stormed off past the cashier and out the exit.
Question of the Week
Have you ever served a bad customer who got what they deserved?