He’s Not All Aboard
Customer: “Hello, I’m calling to make sure that my flight back to Israel departs as scheduled, and that my request for a kosher meal has been approved.”
Me: “Sir, your ticket has already expired. Your flight was on May 15th.”
Customer: “What?!? That’s not possible! I am absolutely sure that my flight is on May 29th!”
Me: “Sir, have you perhaps changed your ticket’s return date?”
Customer: “No way! I would remember that! I’m not senile. My flight is on May 29th and I did not change my ticket!”
Me: “The computer says your flight was on May 15th. Could you look at the printout of your ticket and tell me what date appears there?”
Customer: “Oh, my God…”
Me: “Sir?”
Customer: “I forgot! I completely forgot! I am calling you from Netanya! I already am back in Israel!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.