He’s Gonna Need A Huge Courtroom
(I’m calling to renew magazine subscriptions.)
Me: “Hello, may I speak with [Customer]?”
Customer: “This is him, and you know… I’ve gotten five calls from Boise, Idaho, today!”
Me: “So sorry, but I assure you it wasn’t us. Our system only calls once per day.”
Customer: “Do you work for them! Do you work for Boise, Idaho?”
Me: “Yeah, I guess. But there are a number of call centers here in Boise. Maybe one of them called you?”
Customer: “No! It was Boise, Idaho! You know what? This is what’s going to happen… Let me have your name!”
Me: *gives name*
Customer: “Well, son, you are now involved in a lawsuit! I am suing Boise, Idaho, and everyone who works for Boise, Idaho!”
Me: “…are you serious?”
Customer: “Yes! I get calls all the time from Boise, Idaho, and I’m sick of it! I’m on a ‘do not call’ list!”
Me: “Well, you subscribed to this magazine, so the list doesn’t apply. However, I can put you on our system’s ‘do not call’ list and we will never bother you again.”
Customer: “This is so illegal. I’m taking your job and suing Boise, Idaho!”
Me: “I wish you the best of luck in suing Boise, Idaho, sir. I really do.” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?