He’s A Lie-Smith
Customer: “Do you have any bigger turkeys?”
Me: “No, sir. That’s all I have.”
A few minutes later:
Customer: “I screwed that up. I’m supposed to pick up a turkey we ordered.”
Me: “Sure. What’s the name?”
Customer: “Smith.”
I go look in the back. I don’t see a turkey for Smith. I look at the order book — still no order for Smith. I’m fully ready to get yelled at.
Me: “Um… I don’t see your name in the orders. Do you know who you spoke to?”
Customer: *Creepy smile* “I was hoping that was a common enough name that there would be one in the back.”
Me: “So, you didn’t order a turkey?”
Customer: *Bigger smile* “Happy Thanksgiving!”
This story is part of our Thanksgiving 2023 roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?