Here’s Hoping Her Taxi Driver Gets Lost

I work at the front desk in a hotel, and I answer the phone.

Guest: “Do you have a shuttle from the airport?”

Me: “No, ma’am.”

Guest: “So, you mean to tell me I have to find my own way there? That’s ridiculous!”

Me: “I do apologize, ma’am. Our shuttle only goes into the historic district.”

Guest: “Okay, well, I’ll be waiting for it to pick me up at the airport.”

Me: “Ma’am, it only travels to the historic district. It’s $6 per person, and it’s for the day, round-trip, as many times as you like.”

Guest: “Okay, so he can come get me. I’ll pay the $6.”

Me: “The driver cannot and will not do that; the shuttle runs on a strict schedule and he is only authorized one route. The airport is twenty minutes from us. You can get a taxi, [Ride Share #1], or [Ride Share #2].”

She was not happy about that.