Her Wiser Self Is Weeping Right Now
Me: “Ma’am, may I see your ID for your credit card?”
Customer: “Why?”
Me: *points to the back* “Because it says to ‘See ID’.”
Customer: “Oh, right. I wrote that there so you can take it.”
Me: “I still need to see your ID.”
Customer: “Why? I wrote that so you know it’s me.”
Me: “Imagine if someone stole your card, told me they wrote ‘See ID’ and I accepted it?”
Customer: “But that didn’t happen; it’s really my card. Just take it!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?