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Her Observation Skills Are Sub-Par

, , | Right | February 11, 2022

I was working in a sub shop, and our card reader stopped working. We put up four signs saying, “Cash only, card not working,” on the front door, by the order glass, halfway up the walkway, AND on the register, along with a piece of paper on the card reader that said, “Out of order”.

A woman came in and ordered a very, very intricate sandwich. She got to the register and took out a debit card.

Me: “I’m very sorry, ma’am, but our card reader isn’t working; we’re doing cash only.”

Customer: *Angry* “I never carry cash! You should have signs up!”

And my coworker — who’d put her two weeks in already and was very tired of rude customers — walked around the corner and counted out each sign very loudly and then turned to the woman.

Coworker: “But of course, ma’am, we’re very sorry we didn’t put any signs up,”

She left with a very bright red face. Her daughter came in ten minutes later laughing and paid for the sandwich with cash.

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Tell us about a customer that lied or scammed to get what they wanted.

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