Her Mind Is Not A-Line-d With Yours

, , , , , | Right | March 29, 2019

(At our store, we often have chores that take us away from the counter, so we leave a bell for customers to ring if the counter is unattended. I am at the counter serving a customer and two more in the queue when a woman bypasses the queue, walks up to the bell, and hits it. She’s had to walk around the customers to do this.)

Me: “I’m sorry, but you will need to join the queue.”

Customer: *blank look* “But I was told that I would be served if I used the bell.”

Me: “There are other people who were here before you; please join the queue.”

Customer: “I was told to ring the bell and someone would come to serve me. Where’s the person who’s going to serve me?”

Me: “I am right here, but I need to finish with these other customers first. Please join the line.”

Customer: “But I rang the bell.”

Me: “It makes no difference; please join the line.”

Customer: *looks up as if she’s only just seen the other customers* “Oh, there’s a line; do I join it?”

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