Her Method Does Not Compute

I work the reference desk at a public library. A lady walks up to the desk and shows me a tiny picture of a computer screen she took with her phone camera; it’s the title of a book she’s looked up on another website that recommends books to kids learning to read. I can barely make out the title, but I do look it up for her.

After a while, she comes back with another of these tiny “screenshots” and this repeats until I notice that she keeps going back and forth from one of our computers around the corner.

Me: “Excuse me, I was wondering why you take pictures of the results you find when you could just look them up right there on the same computer?”

Patron: “Oh, but it’s so much faster if you look them up for me.”