Her Daily Step Count Must Be Through The Roof!

A client came to me with a problem.

Client: “I’m having an issue with my emails. I can’t find them anywhere!”

After several minutes of her attempting to articulate what her problem actually was, it became clear that she was attempting to save her emails to her computer and then be able to find them again later.

Me: “Okay. Walk me through the process you use to save the emails.”

Here were her steps:

1. Open the email on her computer.
2. Print the email.
3. Run a software suite for an all-in-one printer.
4. Scan the document.

That’s when I found a “Scanned” folder containing 438 scanned email messages!