Her Brain Is Offline
(I’ve been selling phones for about four years at this point and have never had an experience like this before. Don’t get me wrong; when you work retail you will eventually have dim customers, but this is a gem to me. This also happens a little before Black Friday so we are starting to get really busy.)
Customer: “Do you guys sell phones outright?”
Me: “Unfortunately, no. You’ll have to go to [Electronics Retail] or buy them online.”
Customer: “On what?”
Me: “Online.”
Customer: “On what?”
Me: “Online.”
Customer: “Clothesline?”
(I mentally take five seconds to breathe.)
Me: “On the Internet.”
Customer: “Oh, I don’t have that.” *walks off*
(My coworkers and even the customers they are helping start laughing. I then glance at my manager, who’s covering his mouth trying not to laugh.)
Manager: “Yeah, go eat. I got you covered.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
