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Her Banking Days Are Numbered

, , , , | Right | February 26, 2011

Caller: “Why does the automated system say it can’t find my card?! I’ve been complaining about this for months now, and I’m really disappointed it isn’t fixed!”

Me: “Sorry to hear that. Let me see what I can find. Can I have your card number, please?”

(The caller reads off twelve numbers.)

Me: “And the last four?”

Caller: “Oh! You need all sixteen? Do you suppose that’s why it couldn’t find my account?”

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