Her Baggage Is Double

, , , , | Right | January 1, 2019

(I work at a grocery store as a bagger. Despite being only a minor, I am well-respected and generally looked at as a go-to bagger. My current cashier is my favorite manager, and we don’t have anybody in line, so we are talking about games when all of a sudden an uptight-looking woman comes into line.)

Me: “Paper or plastic, ma’am?”

Customer: “Both, inside each other.”

(I perceive this to mean plastic inside of paper, which supposedly helps keep produce fresh, so I start bagging.)

Customer: *screaming* “What are you doing?! Do you know how to bag, you dumb kid?”

Me: “Uh, ma’am, what is the problem?”

Customer: “You can’t even follow simple instructions! I demand to speak to your manager and I want a refund on these poorly-bagged vegetables.”

Me: “My manager is working at this very cashier right now; we’re understaffed at the moment.”

Manager: “Ma’am, I assure you that [My Name] is very competent. Now, what seems to be the problem?”

Customer: “How do you condone this? I asked him to put the bags inside the other ones, and he did it opposite.”

Manager: “I see no problem with thi—“

Customer: “NO PROBLEM? Why, he’s putting the plastic bags in the paper!”

Manager: “Well, that’s what you said, isn’t it?”

Customer: “No, I MEANT PAPER INSIDE OF PLASTIC LIKE A NORMAL PERSON!”

Manager: “Ma’am, in my entire seven years of working here, that is the first time I’ve heard that request.”

Customer: *storming off, with half of her order un-rung* “I’M CALLING CORPORATE!”

(I left a month later, but I still shop at that store. To this day, they joke about it. And, as for corporate? My manager works there now.)

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