Her Attention Span Suck(er)
(My store sells candy individually or by weight. A woman has just set her by-weight candy on the counter when the teenage girl behind her picks up a sucker.)
Teen: “How much is this?”
Me: “Twenty-nine cents, plus tax.”
(She tries to hand me the sucker.)
Me: “I’ll be with you in a moment. I just need to ring her up first.”
(I pick up the woman’s candy. The teen girl attempts to hand me the sucker again.)
Me: “Just a moment.”
(I put the woman’s candy on the scale, and she attempts to hand me the sucker again. This continues to happen with EVERY step of ringing the woman out: weighing the candy, punching the price into the register, giving the woman her total, taking her money, giving back her change, and tying the bag up for her. Finally, I can actually take and ring up the sucker.)
Me: “Thirty-two cents, please.”
Teen: “You said twenty-nine.”
Me: “…plus tax.”
(She paid and left without a fuss, but I have no idea why she simply wouldn’t acknowledge that I was helping the woman standing between us!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.