Her Argument Goes Up And Down Before Centering On You

, , , , | Right | May 8, 2020

A woman who works at a local restaurant comes in to have some copies of their menu printed out. She emails over the file, and while I’m pulling it up, she asks if I can move the text “up and down” the page a little. The file finally opens, and I can’t move the text down without it going on to a second page.

Me: “It looks like everything is pretty full and centered on there already. It takes up the whole page as it is.”

Customer: “Just move it up and down.”

Me: “I’m sorry, I’m not sure what you mean by that. If I move it down, you’ll have the bottom line of text on another page.”

Customer: “Let me see!”

I turn the monitor so she can see it. She angrily huffs at me.

Customer: “Can I just do it myself, then?!”

Me: “Sure! Let me just get our rental computer unlocked… All right, if you just press ‘activate’ on the screen over there, it’ll start your computer session. Let me know if you need a hand!”

She goes and stands next to the computer while I start working on another customer’s print job. After a minute, I notice that she’s just been glaring at me ever since I walked away from her.

Me: “I’m sorry, was there something else I could help you with before we get you onto the computer?”

Customer: “Are you going to help me or not?!”

Me: “I can definitely help you with printing. Press activate on the screen, and just let me know when your file is up.”


Me: “Yes. As soon as you are ready, let me know and I’ll be happy to help you as needed.”

Customer: “Ugh! No one ever helps me here! Your boss will hear about you!”

She stormed out and I just stood there for a second, wondering what exactly she wanted me to do, besides being some sort of mind reader.

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